Whether it is a temporary business interruption, equipment downtime, natural disaster or other event that has impacted your ability to make your loan payments, we are here to help you find a solution. Together, we will explore your options and find a way forward.
If you are having trouble making your payments, please contact us.
Call us at (212) 819-2000 or complete and submit the form below.
Q. When should I contact Eastern Funding?
As soon as you believe you may have difficulty making your payment. Do not wait until your payment is past due. Call us at 212-819-2000 or toll free at 877-819-1764
Q. What if I already missed a payment?
Please contact us immediately. Depending on your circumstances, we may be able to discuss available options to help you bring your account current.
Q. What information should I be prepared to provide?
Reason for the payment difficulty, whether the hardship is temporary or permanent and any supporting documentation, if requested
Q. Will my account automatically qualify for payment assistance?
No. Each request is reviewed individually based on your account history, current status, and supporting information.
Q. Will late fees or interest be waived?
Not automatically. Any accommodation is subject to Eastern Funding’s review and approval.
